Tracking

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Customer Service

03 - 8022 6579

  • TA-Q-BIN
  • Delivery Guidelines
  • Rate

TA-Q-BIN (door-to-door parcel delivery) is a next-day courier services. Unlike any other courier service, we work toward customer convenience. Some of the customer solutions that we are providing are

  • Real-time tracking information
  • Delivery service in 3 different temperature; Ambient, Chill and Frozen
  • Cash on Delivery payment option
  • Multiple redelivery services with no extra charge
  • Night delivery service
  • SMS notification to the receiver
 
 
 
 

NUMBER FILL IN THE WAYBILL

 
 

Please refer to the guidance below and fill up the areas which surrounded by bold line:

  • Fill in Receiver’s full name, address, contact number, postcode
  • Fill in Sender’s full name, address, contact number, postcode
  • Fill in preferred date of delivery (if any) - you can assign a maximum of 7 days after shipping
  • Fill in preferred time zone for Receiver
  • Fill in item description (eg. clothes, books …etc)

COVERAGE AREA CHECK

We are not all over Malaysia yet but we are expanding from time to time. You can check out our latest coverage area here.

RIGHT PACKAGING

Pack your parcels in a safely manner as below. As a sender, only you know the content of the items and the safety measurement.

 
 

PROHIBITED ITEMS

Ensure that none of the delivery items consist any of the following prohibited items.

Flammable

Explosives, firearms or other offensive weapons, flammable or hazardous materials, poisonous or infectious substances, blood or blood products (whether infectious or not), dangerous or undesirable goods or all items prohibited by the IATA, the ICAO or any relevant government authority or under any applicable law or regulation.

 
 

Passport / IC

Personal documents issued by government authorities (such as identification cards.

 
 

Documents

Original copies of any record, drawing, document or electronic recording of which duplicates or copies have not been made and kept by you.

 
 

Confidential Documents

Documents containing a substantial amount of confidential information.

 
 

Currency

Currency or any bearer form of negotiable instruments.

 
 

Exceed RM4k

Any package (or its contents thereof) of a value exceeding RM4,000.

 
 

Credit Cards

Credit cards, debit cards or cash cards.

 
 

Remains

Human or animal remains, memorial tablets or any items for use in religious ceremonies.

 
 

Precious Metals / Stones

Precious metals and stones.

 
 

Drugs

Illegal narcotics or drugs.

 
 

Durian

Food items or ingredients that contain foul smells.eg. Durian.

 
 

Non Halal Food

Non halal food items.
*For Cool TA-Q-BIN only

 
 

Animals

Live animals.

Calculation for Parcel Size

 
 
 

Example

Customer A would like to courier a parcel from Kuala Lumpur to Penang. The parcel box measurements are:
Parcel Size = 10 cm (A) + 15 cm (B) + 23 cm (C) = 48 cm


Since the TAQBIN box size is less than 60 and it is cross-state shipment, this parcel shipment will be charged at RM 21.00

 

(*Please contact our sales personal for better corporate rate)

(** TA-Q-BIN does not receive parcels which had sizes over 160cm or weight over 25kg for safety purpose.)