Track Your Delivery
filling in a waybill
When you request for a pick up, you will need to fill in sender and receiver information, along with other details in a waybill.
What you need to provide in the waybill:
1. Receiver information*– Name, Address, Contact Number, Postcode.
2. Sender information* – Name, Address, Contact Number, Postcode
3. Preferred date of delivery – You can assign a maximum of 7 days after shipping
4. Preferred time zone for Receiver
5. Product & Description*
6. Cool Type
( *Mandatory Fields )
packing guideline
Please ensure the safety of your valuable packages before sending.
Important Packing Points
list of prohibited items
Explosives, firearms or other offensive weapons, flammable or hazardous materials, poisonous or infectious substances, blood or blood products (whether infectious or not), dangerous or undesirable goods or all items prohibited by the IATA, the ICAO or any relevant government authority or under any applicable law or regulation.
Personal documents issued by government authorities (such as identification cards, passports, driver's licences, birth certificates, etc).
Original copies of any record, drawing, document or electronic recording of which duplicates or copies have not been made and kept by you.
Documents containing a substantial amount of confidential information.
Currency or any bearer form of negotiable instruments.
Any package (or its contents thereof) of a value exceeding RM4,000.
Credit cards, debit cards or cash cards.
Human or animal remains, memorial tablets or any items for use in religious ceremonies.
Precious metals and stones.
Illegal narcotics or drugs
Food items or ingredients that contain foul smells.eg. Durian.
Non halal food items.
Live animals.
prohibited items for international TA-Q-BIN service
news & events
Kindly be informed that our Toll Free Number is currently experiencing heavy call traffic....read more